Impact
Impact helps to illustrate how far a country has progressed toward overarching health system goals of universal health coverage, healthier populations, resilience and health security, responsiveness, and equity—all of which begin with a strong foundation of primary health care.
Universal Health Coverage
All people have access to the quality health services they need, when and where they need them, without financial hardship.
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A health system is accountable to its users and their needs, centering and catering to the patient experience while encouraging dynamic feedback loops between people and the system.
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"The absence of systematic or potentially remediable differences in health status, access to health care and health-enhancing environments, and treatment in one or more aspects of health across populations or population groups defined socially, economically, demographically or geographically within and across countries." (WHO Operational Framework)
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"Resilience is the ability of a PHC system to resist, absorb, accommodate to and recover from the effects of a hazard in a timely and efficient manner, including through the preservation and restoration of its essential basic structures and functions" (WHO OF).
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