Policy and Leadership

Strong PHC leadership and political commitment places primary health care at the heart of efforts to strengthen health systems and achieve universal health coverage, global health security and the Sustainable Development Goals. PHC policies are decisions and plans undertaken by governments—with input from other stakeholders— that employ a primary health care approach to achieve health system goals. In particular, PHC policies should promote, establish, and support the appropriate financing, inputs and service delivery mechanisms needed to ensure quality of care, develop the core PHC functions, and improve population health outcomes. PHC policies also include Right to Health legislation that ensures all people can get the essential health services they need.

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Timeliness

The ability of the health system to provide primary care services to patients when they need them, with acceptable and reasonable wait times and at days and times that are convenient to them.

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Safety

The practice of following procedures and guidelines in the delivery of PHC services in order to avoid harm to the people for whom care is intended.

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Efficiency

Efficiency refers to the ability of a health system to attain its desired objective(s) with the available resources, while minimizing waste and maximizing capacities to deliver care to those who need it.

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Effectiveness

Effectiveness measures whether health care and services are driven by evidence, adhere to established standards, and achieve their intended result.

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People-Centeredness

People-centeredness means organizing the health system around the comprehensive needs of people rather than individual diseases.

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First Contact Accessibility

The capacity of a primary care system to serve as the first point of contact, or a patient's entry point to the health system, for most of a person's health needs.

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Coordination

Coordination of care refers to the system's ability to oversee and manage patient care over time and across levels of care to ensure appropriate follow-up, minimize the risk of error, and prevent complications.

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Continuity

Continuity is the degree to which a patient experiences a series of discrete healthcare events as coherent and consistent with their medical needs and personal context.

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Comprehensiveness

The provision of holistic and appropriate care across promotive, preventive, curative, rehabilitative, chronic and palliative service needs.

Indicators
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Institutional capacity to meet essential public health functions and operations
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Existence of health emergency and disaster risk management strategies
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Existence of policy, strategy or plan for improvement of quality and safety
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Existence of national health policy oriented to PHC and UHC
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Existence of right to health legislation
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Health in All Policies with multisectoral coordination
Related Concepts

Delivering high-quality primary health care requires many elements of the health system working effectively together. This mapping explores how different concepts with the framework relate to one another.

Upstream elements are those that are required to develop or improve a particular concept. Absence or poor performance of an upstream element is expected to negatively impact the performance of the concept of focus.

Complementary elements are those where improvements or developments in this area will be mutually beneficial to the concept of focus but not required for improvement.

UPSTREAM CONCEPTS
COMPLEMENTARY CONCEPTS
UPSTREAM SUBDOMAINS
Policy and Leadership
COMPLEMENTARY SUBDOMAINS
Adjustment to Population Health Needs
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Priority setting, a component of Adjustment to Population Health Needs, is a mutally reinforcing mechanism to PHC policies and agenda setting by leadership. While priority setting informs policy, policy initiatives and leadership directives, such as a five-year strategic plan, can stimulate priority setting processes and discussions.
Funding & Allocation of Resources
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Whether health funding or health policies come first depends on the context, however both are mutally strengthening mechanisms. The funding and allocation of resources to PHC can impact policy development and strategic planning, just as policies and PHC leadership can influence this funding.
Information & Technology
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Surveillance, and other health information systems, enable health systems to collect and share information on health metrics & population data for evidence-based policymaking.
Multi-Sectoral Approach
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A multi-sectoral approach ensures that PHC policies are formulated through a participatory process that includes diverse stakeholder representation. Additionally, mechanisms for multi-sectoral coordination at the national level help to ensure effective planning and coordination between leadership and stakeholders across sectors, not just health, to promote a Health in all Policies approach.
Population Health Management
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Priority setting at the local level, a component of popullation health management, enables the collection and use of local data. This also allows for alignment of national and sub-national policies with local priorities and agendas (and vice versa). Additionally, community engagement supports the involvement of local stakeholders in the planning of PHC policies.
Improvement Strategies

Each PHCPI Improvement Strategy is designed to help decision-makers begin to plan and enact reforms within their own context by providing additional resources and evidence on the topic, as well as practical recommendations for action.

The explainer graphic below presents a quick overview of the concept of Policy & Leadership. View the full Improvement Strategy on Policy & Leadership to learn more.

Policy & Leadership explainer graphic
Potential Funding opportunities

Interested in understanding how this topic intersects with investment opportunities from major funding streams? The Global Frameworks Mapping provides a starting point to help identify and make connections between key PHC topics, relevant funding initiatives, and investment cases.

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Walking the Talk: Reimagining Primary Health Care After COVID-19
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Universal Health Coverage for Sustainable Development (Issue Brief)
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Universal Health Coverage
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UNICEF Health Strategy 2016-2030
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UNDP Strategic Plan 2022-2025
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UHC in Africa: A Framework for Action
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The UNICEF Health Systems Strengthening Approach
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Supplies Partnership 2021-2030
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Strategy 2030: Achieving a Prosperous, Inclusive, Resilient, and Sustainable Asia and the Pacific
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Phase V (2021-2025)
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Operational Plan for Health, 2015–2020
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Maternal, Newborn & Child Health
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Maternal and Newborn Health Thematic Fund 2018-2022
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Integrated Development
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Institutional Strategy
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HIV and Universal Health Coverage - A guide for civil society
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High-Performance Health-Financing for Universal Health Coverage: Driving Sustainable, Inclusive Growth in the 21st Century
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Health Sector Framework Document
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Global Financing Facility
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Global Delivery Programs
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Global AIDS Strategy 2021-2026
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Emergency Response
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Catalytic Investments
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2020-2022 Strategic Initiatives